Customer Rating:
List Price: $199.99
Best Price: $199.99 (new)
Availability: New (1)
Brand: Euro Pro
Publisher: Euro-Pro

Customer Review

Unreliable and awful warranty service
by Customer A2VOIU2DAFHNFR at September 23rd, 2003
I purchased a Euro-Pro machine for my wife for Christmas 2002. The reviews sounded good: Metal construction, 8 layers of denim, etc. CAUTION: Don't believe the hype!

It's now September, 2003, and as far as we know, her machine is somewhere in Champlain, New York being serviced. The machine never really worked properly, and Euro-Pro customer service was unreachable, unresponsive, and just plain not helpful. After several torturous exchanges by email, Euro-Pro finally told us to send the machine to them. That was seven weeks ago.

I feel awful because my wife is so frustrated. I know I'm going to end up buying the Singer, Brother, or White machine I should have bought to begin with. I don't know what I'll do with the Euro-Pro when it comes back.

BEWARE: Learn from my mistake. Before you buy, contact the company to check their service. Buy a more reputable brand. Good luck!

« product details and checkout